Our Promise, To You

At Aimée Maison, our authenticity guarantee is more than a policy, it's a commitment to the integrity, and satisfaction of our valued customers. We invite you to experience the assurance of genuine designer items with every purchase.

Our Authentication Process

Every item at Aimée Maison undergoes rigorous authentication checks to ensure its legitimacy and quality, safeguarding our community from counterfeits.

For items without original receipts or authentication cards, we partner with LegitGrails, an industry leader in hybrid authentication. Their process combines expert human analysis with advanced AI technology, delivering an accuracy rate of over 99.3%.

Our in-house authentication processes include:

  • Inspection by trained specialists.
  • Verification of brand-specific markers, including serial and date codes, stitching, hardware, and materials.
  • Cross-referencing with brand databases and known counterfeit indicators.

Only once an item meets our strict standards is it approved for sale.

Our Money-Back Guarantee

While we have robust measures in place to prevent counterfeits, your peace of mind remains our priority. In the unlikely event that an item purchased from Aimée Maison is found to be not authentic, we offer a 100% money-back guarantee.

Please contact our team within 90 days of purchase, and we will arrange a thorough review. If inauthenticity is confirmed, a return and full refund will be processed promptly.

Our Philosophy

Our goal is to continuously improve and refine our authentication process based on industry developments, and emerging counterfeit trends.
If you ever need further clarification on our processes, we are always here to help. Please reach out to our Customer Care team here.

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