We'd Love to Hear From You

Whether you're looking for a specific piece, have a question about your order, want to talk through consigning, or just need some guidance, our team is here. Reach out any way that suits you.

Email: contact@aimeemaison.com.au
We reply within 24 hours, Monday to Friday.

Live Chat: Tap the chat icon at the bottom right of your screen.
We typically respond within 15 minutes.

Instagram: @aimeemaison_
DMs welcome for quick questions.

Response Times
Monday – Friday: replies within 24 hours
Saturday – Sunday: replies the following business day

Send Us A Message

Have a question already answered?

Before reaching out, it's worth checking our FAQs, we've covered the most common questions about buying, selling, authentication, shipping, and returns.

Read our FAQs →

Looking to sell or consign?
Get a free quote →

Can't find a specific bag?
Submit a sourcing request →

Questions about an order?
Have your order number handy when you get in touch, it helps us find your details quickly.